Collaborated with research, accessibility, product, and content design teams within the Accenture CIO Digital Studio to develop portals and platforms, and standardized the design system across all business sectors and networks.
• Led the design of the work permit and relocation application process, enhancing Accenture’s employee travel experience.
• Streamlined the application process, reducing inquiries to case managers and improving overall efficiency.
• Contributed to shaping the vision and strategy of the design system, revamping it to ensure a cohesive user experience.

Led a strategic, human-centered approach to creatively solve B2B challenges and ensure effective design execution.
• Directed the design team to drive experience-led sales, implementing a storytelling approach to simplify dense text and complex diagrams in RFP sales pursuit.
• Created a clear visual style and fostered an inclusive creative voice within the design team to communicate effectively and gain client support.
• Initiated talent development efforts to foster a growth culture, conducting monthly creative workshops and design critiques to elevate teamwork and inspire members to reach their full potential.

Contributed to Pfizer's manufacturing management portals from concept to final design delivery, achieving up to a 10% reduction in cycle time within targeted manufacturing sectors.